If you need emergency replacement parts for a down system please call Adept Technical Support at (800) 232-3378 or (925) 245-8182. Hours:
6:00 AM to 4:00 PM PST.
To view a list of parts by category, click on an entry in the Parts List Categories menu to the right.
How to Order a Replacement Part (North America Only)
Replacement parts and spare parts can be purchased with credit card or by purchase order.
PLEASE NOTE:
1. There is a minimum dollar amount of $250 per order (excluding tax and shipping).
2. All orders requesting same-day placement for next-day or 2-day delivery require payment of a non-refundable $350 Emergency Parts Expedite Fee.
To place your order, please contact your North American Sales Operations Representative.
Hours: 6:00 AM to 4:00 PM PST.
Purchase Orders
Mail or Fax your purchase order to:
Sales Operations
Adept Technology, Inc.
3011 Triad Drive
Livermore, CA 94551
Fax: 925.960.0590
All purchase orders must indicate the following in order to be scheduled for delivery
1. FOB = Point of Origin.
2. Freight Prepaid and added or Freight Collect with account specified.
3. Payment Terms Net 30 Days (Subject to Credit Approval).
4. Bill To and Ship To addresses.
5. Delivery Information with requested delivery date and specified carrier.
6. Taxable Status.
Confirmation of dollar amount and delivery information is available after receipt of purchase order.